Responsible Gaming

Gambling is an adult pastime that always carries a chance of losing. If you have decided to play, it is worth making sure in advance that the entertainment does not turn into a problem. This page brings together practical ways to stay in control and the steps to take when holding on to it has become difficult.

What a licensed casino offers

Legal operators in Ukraine give players self-control tools. You can usually find them in your profile settings or ask the support team to switch them on:

deposit limit: an upper cap on top-ups for a chosen period;
time-out: a short break during which access to games is closed;
self-exclusion: a long-term block on the account at your request.

It is best to set restrictions at a calm moment rather than right after a bad session. Removing or raising a limit usually does not happen instantly, and that delay is exactly what protects you from impulsive decisions.

Personal agreements with yourself

Set aside for play only an amount whose loss will not affect your everyday expenses.
Do not borrow money for bets and do not use a credit limit.
Decide in advance how long a session will last and set a timer.
Do not try to make up for a loss with new bets.
Put off playing when you are irritated, tired or have been drinking.

Signs that control is slipping

you play longer or for larger sums than you planned;
you have to hide spending or time spent gambling from your family;
debts, overdue bills or selling belongings appear;
you feel anxious without playing and guilty afterwards;
promises that "this is the last time" keep being broken.

The state self-restriction register

Besides the settings in the casino itself, there is a mechanism that applies to all legal operators at once. Law of Ukraine No. 768-IX introduced a state list of people for whom participation in gambling is closed. Maintaining this list is the responsibility of PlayCity. You can add yourself to it on your own initiative by choosing the length of the restriction; while it lasts, no licensed operator is allowed to accept bets from you. The current procedure and application requirements are published on the regulator's website.

Where to get help

Gambling addiction is a disorder that specialists work with. You can turn to a psychologist or psychotherapist, or to a family doctor who will suggest where to go next. Mutual support groups for people with a gambling problem and their loved ones can be helpful; they meet in person and online. Ask someone you trust to take temporary control of your finances, for example by keeping your bank card. There is no shame in talking about this openly: the sooner a person asks for support, the easier it is to bring gambling back within safe limits or give it up altogether.

calivita.com.ua has no technical means of restricting your play: limits are set in the casino, and self-restriction is arranged through the state register. The general terms of the resource are on the rules page.